Hospital environments are intense and unpredictable; constant distractions, high cognitive and emotional demands and strict time pressures converge with heavy workloads and institutional complexities that affect the patient journey. The seventeen skills outlined on these pages offer a roadmap for integrating design into these systems, from mapping care pathways and fostering collaborative teams to using data to iterate improvements and support ongoing learning at every point of care. When design practice is woven into daily operations through inquiry, adaptation and partnership, designers become partners in making workflows safer, patient experience richer and services more resilient.
Interweaving Design and Healthcare. Seventeen Design Skills to Strengthen Hospital Teams and Patient Care
ALESSIA BUFFAGNIWriting – Original Draft Preparation
;MARTINA FRAUSINWriting – Original Draft Preparation
;
2025-01-01
Abstract
Hospital environments are intense and unpredictable; constant distractions, high cognitive and emotional demands and strict time pressures converge with heavy workloads and institutional complexities that affect the patient journey. The seventeen skills outlined on these pages offer a roadmap for integrating design into these systems, from mapping care pathways and fostering collaborative teams to using data to iterate improvements and support ongoing learning at every point of care. When design practice is woven into daily operations through inquiry, adaptation and partnership, designers become partners in making workflows safer, patient experience richer and services more resilient.
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