The Education of Public Designer

This study explores an experience of collaboration between university design courses and Italian public administrations. Public administrations acknowledge the importance of design in effective communication, and the university system responds with specific training for future designers. The expansion of public digital services has highlighted the crucial role of design, starting from user experience and interface design. Ethical and inclusive design is also increasingly encouraged by the European Union. The described project experimented with a visual narrative model to support change related to digital transformation in the public sector. Using the method of data storytelling, students’ work highlighted design strategies and support tools. The results were published and shared in open-source mode, promoting the strategic value of design in the public sector and opening up to further collaborations.